Privacy Policy

About This Policy

Dubuque Concrete Company operates the website at dubuqueconcretecompany.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use that information, and what rights you have. By using our website, you agree to the practices described here.

Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.

Information You Provide

• Your name, phone number, email address, and property address when you fill out our contact or estimate request form.
• Details about your project or service request that you include in form submissions or phone calls.

Information Collected Automatically

• Browser type, device type, and operating system.
• Pages visited, time spent on pages, and referring URLs.
• General geographic location based on IP address (city or region level - not your exact address).
• Cookies and similar tracking technologies used by analytics tools.

Cookies and Analytics

Our website uses cookies - small text files stored on your device - to help us understand how visitors use the site. We use Vercel Analytics to collect aggregate, anonymized data about page visits. This data does not identify you personally. You can disable cookies in your browser settings, though some features of the site may not work as intended if you do.

How We Use Your Information

• To respond to your estimate request or inquiry.
• To schedule and coordinate on-site consultations.
• To send you information about your project or follow-up communications related to services you requested.
• To improve the usability and content of our website based on aggregated analytics data.
• To comply with any legal obligations applicable to our business.

We do not sell your personal information to third parties. We do not use your contact information for unsolicited marketing beyond the service inquiry you initiated.

How We Share Your Information

We share your information only in the following limited circumstances:

• With third-party tools that help us operate our website and communicate with you, such as form processing services. These providers are contractually obligated to protect your data.
• If required by law, court order, or government authority.
• In connection with a sale, merger, or transfer of our business, in which case the acquiring party would be bound by this policy.

Data Retention

We retain contact information from form submissions for as long as is reasonably necessary to fulfill the service inquiry and maintain records for our business operations - typically no longer than 3 years after last contact. Website analytics data is retained per the terms of the analytics provider. You may request deletion of your personal data at any time by contacting us at the email below.

Your Rights

Depending on where you live, you may have certain rights regarding your personal data, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to any legal obligations we have to retain it.
• Opt out of any direct marketing communications.

To exercise any of these rights, contact us by email at info@dubuqueconcretecompany.com. We will respond within a reasonable time.

External Links

Our website may contain links to other websites for informational purposes. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

Children

Our website is not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has submitted information through our site, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at: