Serving Dubuque, IA and surrounding areas. (563) 291-2852
Effective Date: January 1, 2026
By accessing or using the website at dubuqueconcretecompany.com, or by engaging Dubuque Concrete Company for any service, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services. These terms apply to all visitors, customers, and others who interact with our business.
Dubuque Concrete Company provides concrete contracting services including but not limited to driveway installation, patio construction, foundation work, sidewalk construction, decorative concrete, and related services. Services are performed in the geographic areas listed on our website and are subject to availability, permitting requirements, and site conditions.
All estimates are provided in writing after an on-site assessment of the project. An estimate is valid for 30 days from the date it is issued unless otherwise noted. Final pricing is confirmed in a written contract or proposal before work begins.
Estimates may be revised if site conditions differ materially from what was visible at the time of the estimate - for example, if demolition reveals an unexpected underground obstruction or deteriorated base material. We will notify you of any required changes before proceeding with additional work.
Project start dates are subject to weather conditions, permit approval timelines, and crew availability. Concrete work cannot be performed safely in temperatures below 40 degrees Fahrenheit or above 90 degrees Fahrenheit. We will communicate any weather-related delays to you in advance.
If you need to cancel or reschedule a confirmed project, please notify us at least 48 hours before the scheduled start date. Cancellations made with less than 48 hours notice may result in a fee to cover mobilization costs already incurred. Cancellation policies for specific projects will be outlined in your written contract.
Payment terms are specified in your written contract. For most residential projects, a deposit is required to secure your spot on the schedule, with the balance due upon completion. We accept payment by check, cash, or electronic transfer unless otherwise noted in your contract.
Invoices not paid within the timeframe specified in your contract may be subject to a late fee. If collection efforts become necessary, the customer is responsible for reasonable collection costs, including attorney fees, to the extent permitted by Iowa law.
You are responsible for:
Where a permit is required by the City of Dubuque or the applicable local authority, Dubuque Concrete Company will apply for and obtain the permit on your behalf. Permit fees are the responsibility of the customer and will be included in the project estimate. We perform all work in accordance with applicable local codes and ordinances.
We stand behind our workmanship. Specific warranty terms are outlined in your written contract. In general, we warrant that work will be performed in a professional and workmanlike manner consistent with industry standards for concrete construction in the Midwest climate.
Our warranty does not cover: damage caused by freeze-thaw cycles beyond normal expectations for the region, surface wear from road salt or chemical deicers applied by the customer, damage caused by heavy vehicles or equipment beyond the load rating specified in your contract, or pre-existing site conditions that were not disclosed or visible at the time of estimate.
To the fullest extent permitted by Iowa law, Dubuque Concrete Company liability for any claim arising from services provided shall not exceed the amount paid by the customer for the specific work giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost use of property, lost profits, or damages to items not specifically covered by the project scope.
The content on our website is provided for informational purposes only. While we make reasonable efforts to keep information current and accurate, we make no warranties regarding the completeness or accuracy of any content. You may not use our website for any unlawful purpose or in any way that could damage or impair the site or interfere with other users.
If a dispute arises between you and Dubuque Concrete Company, we ask that you first contact us directly to try to resolve the matter. Most concerns can be resolved with a direct conversation.
If direct resolution is not possible, disputes shall be resolved through binding arbitration in Dubuque County, Iowa, in accordance with the rules of the American Arbitration Association. You agree to waive the right to a jury trial and to participate in any class action proceeding related to our services.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Iowa. Any legal proceedings that cannot be resolved through arbitration shall be brought in the appropriate state or federal court in Dubuque County, Iowa.
We may update these Terms and Conditions at any time. Changes take effect when posted to our website with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.
Questions about these Terms? Reach us at:
Dubuque Concrete Company
1399 Central Ave
Dubuque, IA 52001
